Over the past 20 years, I have struggled with lower back pain caused be arthritis and pinched nerves. At times in the past, this has limited my mobility and ability to exercise and teach Pickleball. A couple of years ago I came across the Black Ice Cooling booth at a Pickleball tournament. I had hurt my back the evening before practicing for the tournament. For the morning session I was a court monitor and I knew I would be spending a great deal of time on my feet and I wasn’t sure I would be able to play in the afternoon. I went to the Black Ice booth just to try it out. After the first set of Black Ice packs, I returned to the booth and bought a full set of ice packs and the brace. I wore them all morning, played 10 matches that afternoon, put them back on in the evening and returned to play mixed doubles the next day. Since then, I have purchased the knee brace and use it almost as much as the back brace. The Black Ice solution has not only worked as described, it has allowed me to discontinue the use of prescription strength pain relievers and NSAIDs. I never leave home for a tournament without my Black Ice ready to use as needed and I recommend Black Ice to my Pickleball students that struggle with back or knee pain.

According to the National Multiple Sclerosis Society, an elevated temperature can impair the ability of a demyelinated nerve to conduct electrical impulses. Heat can make many people with multiple sclerosis (MS) experience temporary worsening of their symptoms. The impact that heat intolerance has had on my life was profound. I went from an active lifestyle and spending time with my grandkids outdoors in the summer to hiding away in an air conditioned house for the summer months to avoid balance and sensory issues with my MS. My whole lifestyle changed and not for the better. I ordered Black Ice after doing some research on personal cooling devices on the internet. To say I am happy with the product would be an understatement. The first time I wore the “Cool Collar”, I was able to play with my granddaughter at the park in 80 degree weather for most of the afternoon with no loss of balance or strength in my legs. I’ve been using the collar for four days now and am amazed at how well it works and the freedom it affords me in warm weather. I live in Canada and the customer service was 5 stars. No hidden costs and very minimal import fees. I highly recommend this product. I’ve been motivated to give bad reviews in the past to companies who don’t stand behind their products and treat their customers terribly – I am happy to give these guys a glowing review because their service is just that good.

For years, I've been advised to ICE, ICE, ICE...but I am always cold, so the thought of icing an injury certainly wasn't appealing and I have ignored that advice all my life. Until now... a few months ago I purchased the level III neck wrap and gel packs. After the first use - I was hooked. Then I decided that I wanted the small packs for small injuries...now I want to add the back wrap...and order Christmas gifts for my friends and family!! I have also printed out your web information and am passing it out to all my P. T. friends, all my triathlete friends, all my friends that run, the local medical society, and to my friends that own bike shops!! I am also giving Black Ice to all new mothers! On October 1st, I had an accident and suffered a shattered pelvis and broken hip. After a total hip replacement, my Black Ice gel packs and I have been inseparable! In fact, as I write this, a Black Ice pack is on my injured hip following a therapy session. Thanks so much for your assistance.

I've been using Black Ice on my knee for about a month now and I'm getting great results. A month ago I couldn't bear weight on my right knee without experiencing a considerable amount of pain. I've had knee sprains over the years and general knee soreness from playing tennis. I had been using ice bags, gel packs, wraps, etc. but wasn't getting much improvement. Ice bags were messy and gel packs just didn't stay cold for long enough. I had a friend tell me about Black Ice who had success with his tennis elbow, so I gave Black Ice a try and I couldn't be more pleased with the results. It's good to be back playing tennis again at full strength. I really like that the packs are modular so you've always got another set of cold packs in the freezer ready when the ones you're using have discharged. It's also nice that the product is made here in the US as well when so many manufacturers are outsourcing jobs to other countries. Thanks for making a quality product that really works.